We respect your right to privacy. This Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or engage our services. We do not sell your personal data with any other organization or business. Nor do we share or disclose your personal data outside of the Company or its affiliates, except as set forth in this Policy.
This Policy may be amended or updated from time to time to reflect changes in applicable law or our practices with respect to the processing or security of personal data. We encourage you to read this Policy carefully, and to regularly check this page to review any changes we might make in accordance with the terms of this Policy. If you do not agree with the terms of this Policy, please do not access this website or provide us with any personal data.
A. Collecting and Using Personal Data
Collection of Personal Data
We may collect personal data from the following sources (the following, collectively, “Personal Data”):
- • Data You Provide: We may obtain your personal data when you provide it to us (e.g., we collect the e-mail addresses of those who communicate with us via e-mail and gather information volunteered by visitors to our website.).
- • Relationship Data: We may obtain your personal data in the ordinary course of our relationship with you (e.g., when you place an order for services, we may ask you to provide us with personal data).
- • Data You Make Public: We may collect or obtain your personal data that you manifestly choose to make public, including via social media (e.g., we may collect information from your social media or business networking profile(s)).
- • Website Data: We may collect or obtain your personal data when you visit this website or any other website that is operated or maintained by us or on our behalf (the “Site”) or use any features or resources available on or through our Site. The Site also uses “cookies” to collect certain information. See information concerning Usage Data and Cookies below.
- • Customer and Registration Details: We may collect or obtain your personal data when you use, or register to use, our Site or services.
- • Third Party Information: We may collect or obtain your personal data from third parties who provide it to us.
Categories of Personal Data We May Process
We may process the following categories of Personal Data about you:
- • Personal/Company/Demographic Information, including, but not limited to, given name(s); preferred name; company name; date of birth; salutation; and title.
- • Contact Details, including, but not limited to, address; telephone number; and email address.
- • Consent Records, including, but not limited to, records of any consents you may have given, together with the date and time, means of consent and any related information (e.g., the subject matter of the consent).
- • Payment Details, including, but not limited to, invoice records; payment records; billing address; payment method; bank account number; card or account security details; BACS details; SWIFT details; IBAN details; payment amount; and payment date.
- • Data Relating to Our Site, including, but not limited to, device type (e.g., computer, a cell phone or a digital tablet); operating system; browser type; browser settings; IP address; language settings; dates and times of connecting to a Site; username; password; security login details; usage data; aggregate statistical information; internet service provider (ISP) details; referring and exit pages; and clickstream data.
- • Sensitive Personal Data, including, but not limited to, race or ethnicity, political opinions, religious or philosophical beliefs, trade union membership, any actual or alleged criminal offences or penalties, national identification number, or any other information that may be deemed to be sensitive under applicable law.
Legal Basis for Processing Personal Data
We may rely on one or more of the following legal bases in processing your personal data in connection with the purposes set out in this Policy.
- • Consent: We may process your personal data where we have obtained your prior, express consent to the processing (this legal basis is only used in relation to processing that is entirely voluntary – it is not used for processing that is necessary or obligatory in any way);
- • Contractual Necessity: We may process your personal data where the processing is necessary in connection with any contract or business relationship that you may enter into with us
- • Compliance with Applicable Law: We may process your personal data where the processing is required by applicable law.
- • Vital Interests: We may process your personal data where the processing is necessary to protect the vital interests of any individual; or
- • Legitimate Interests: We may process your personal data where we have a legitimate interest in the processing. The balancing test we have conducted in each case is as follows:
o We have ensured that the processing is lawful, proportionate, and conducted in accordance with the terms of this Policy;
o We have ensured that we have a legitimate business need to perform the processing; and
o We have ensured that there is no material likelihood of any adverse impact on your interests, fundamental rights, or freedoms, as a result of the processing.
Use of Your Personal Data
We may process your personal data for the following purposes, subject to applicable law:
- ● To provide and maintain our Site, including operating and managing our Sites; monitoring the usage of our Site; providing content to you; displaying advertising and other information to you; communicating and interacting with you via our Sites; and notifying you of changes to any of our Sites, or our services.
- ● To manage your unique account created for you to access our Site and your customer account (the “Account”), including your registration as a customer or Account holder on the Site. The personal data you provide can give you access to different functionalities of the Site that are available to you as a registered account holder.
- ● For the provision of services and the performance of a contract: the compliance, undertaking and fulfillment of any orders for Services you have purchased on the Site or of any other contract with us through the Site (e.g., providing the "ship to" address to our shipper); and communicating with you in relation to those services.
- ● To update existing databases: If you book or order any services, online, by e-mail or if you contact us with a request or a comment, we may use any information provided (including your e-mail, address, or telephone information) to update already existing databases.
- ● To contact you: To contact you by mail, email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- ● To manage your requests: To attend and manage your requests to us.
- ● Improving our Site and services: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Site, products, services, marketing and your experience.
- ● For marketing purposes: To provide newsletters, marketing or promotional materials and other information that may be of interest to you, such as special offers and general information about other goods, services and events which we offer. We may also provide information relevant to you as customer of the Company, such as maintaining and updating your contact information where appropriate.
If you do not wish to receive future communications from the Company, please let us know by sending an e-mail to firstname.lastname@example.org and include the word “remove” in the subject line. We will be sure your mail is removed from our mailing list.
Please note that the examples provided above are illustrative and not intended to be exhaustive. We will update this Policy, if we decide to collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes.
B. Disclosure of Your Personal Data
We may disclose your Personal Data in accordance with applicable law and as follows:
- • In the Operation of Our Business: We may disclose your Personal Data for legitimate business purposes, including for the operation and improvement of our Site, providing products or services to you, for safety reasons, to survey customer satisfaction, to fulfill orders and service agreements, to offer you products and services of interest, to advise visitors to our Site of new on-line materials, to provide updates about what is new at the Company or our affiliates.
- • Law Enforcement: Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
- • Other Legal Requirements: The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
o Comply with a legal obligation
o Protect and defend the rights or property of the Company
o Prevent or investigate possible wrongdoing in connection with the Site or the services that we provide to you
o Protect the safety of users of the Site or the public
o Protect against legal liability
- ● With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Policy. Affiliates include our parent company, our sister companies, and any other subsidiaries.
- ● With Third-Party Service Providers: The Company is an online services marketplace that processes sales or payments for service providers, vendors, and other individuals or entities (“Service Providers”) that offer and perform inspection and audit related services listed on the Site. These Service Providers have access to personal information needed to perform their functions, but may not use it for other purposes.
- ● With Your consent: We may disclose your personal information for any other purpose with your permission or consent.
C. Transfer of Personal Data
Because of the international nature of our business, we may need to transfer your Personal Data to other affiliate companies of the Company and integrated computer networks, and to third parties as noted above, located within or outside the U.S. in connection with the purposes set out in this Policy. For this reason, we may transfer your Personal Data to affiliates or other third parties or other countries that may have different laws and data protection compliance requirements to those that apply in the country in which you are located.
If you are located outside of the United States, you should be aware that the Personal Data you provide to us is being transmitted to us and processed in the United States, and that the applicable laws that apply to your data may be United States laws, which may not be as protective as the laws in your country.
The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
D. Usage Data
“Usage Data” is data collected automatically when using the Site and may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, such as a cellular phone, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of Your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends whenever you visit our Site or when you access the Site by or through a mobile device.
E. Cookies and Other Similar Technologies
F. Retention of Your Personal Data
We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Policy, except that we may retain your Personal Data for a longer period of time to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Site, or we are legally obligated to retain this data for longer time periods.
G. Security of Your Personal Data
The security of your Personal Data is important to us. We have implemented appropriate technical and organizational security measures designed to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, unauthorized access, and other unlawful or unauthorized forms of processing, in accordance with applicable law.
The internet, however, is an open system and the transmission of information via the internet is not completely secure. Although we will implement all commercially acceptable measures to protect your Personal Data, we cannot guarantee the security of your data transmitted to us using the internet – any such transmission is at your own risk and you are responsible for ensuring that any Personal Data that you send to us are sent securely.
H. Links to Other Websites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
I. Children's Privacy
Our Site does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.
J. Contact Us
If you have any questions about this Policy, please email us at: email@example.com or write to us at:
Advanced Quality Focus, Inc. (d/b/a eAQF)
c/o Interstrust Corporate Services Delaware Ltd.
200 Bellevue Parkway Suite 210
Wilmington, DE 19809
Notice to Users in the European Economic Area and United Kingdom
Regulation (EU) 2016/679 of the European Parliament and of the Council (“General Data Protection Regulation” or “GDPR”) and the UK General Data Protection Regulation (“UK GDPR”) protect the personal data and the rights of citizens in the European Economic Area (EEA) and UK, respectively. This notice supplements the information contained in our Policy above and applies solely to EU and UK data subjects.
For the purposes of GDPR/UK GDPR, personal data means any information relating to you such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.
Your Rights under the GDPR/UK GDPR
The Company undertakes to respect the confidentiality of your personal data and to guarantee you can exercise your rights. You have the right under this Policy, and by law if you are within the EEA or the UK, to:
- ● Request access to your Personal Data. The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your personal data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you. This also enables you to receive a copy of the personal data we hold about you.
- ● Request correction of the Personal Data that we hold about you. You have the right to have any incomplete or inaccurate information we hold about you corrected.
- ● Object to processing of your Personal Data. This right exists where we are relying on a legitimate interest as the legal basis for our processing and there is something about your particular situation, which makes you want to object to our processing of your personal data on this ground. You also have the right to object where we are processing your Personal Data for direct marketing purposes.
- ● Request erasure of your Personal Data. You have the right to ask us to delete or remove personal data when there is no good reason for us to continue processing it.
- ● Request the transfer of your Personal Data. We will provide to you, or to a third-party you have chosen, your personal data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- ● Withdraw Your consent. You have the right to withdraw your consent on using your Personal Data. If you withdraw your consent, we may not be able to provide you with access to certain specific functionalities of the Site.
Exercising Your Data Protection Rights
You may exercise your rights of access, rectification, cancellation and opposition by contacting us at firstname.lastname@example.org or write to us at:
Advanced Quality Focus, Inc. (d/b/a eAQF)
c/o Interstrust Corporate Services Delaware Ltd.
200 Bellevue Parkway Suite 210
Wilmington, DE 19809. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will try our best to respond to you as soon as possible.
You have the right to complain to a Data Protection Authority (independent public authority that is legally tasked with overseeing compliance with applicable data protection laws) about our collection and use of your personal data. If you are in the EEA, please contact your local data protection authority in the EEA. If you are in the UK, please contact the Information Commissioner’s Office.
Under many circumstances you will not have to pay a fee to exercise any of your rights to request information concerning your personal data from us or to remove unwanted personal data from our Site. However, we may charge a reasonable fee if your request for access is unfounded or excessive – we may also refuse your request in such circumstances.
This notice for California residents supplements the information contained in our Policy and applies solely to visitors, users, and others who reside in the State of California. We have adopted this privacy notice and the policies set forth within in compliance with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Notice.
“Consumer”, for the purpose of the CCPA (California Consumer Privacy Act or “CCPA”), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.
Categories of Personal Information Collected
For the purposes of the CCPA, personal information means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with you (“personal information”).
The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months. Please note that the categories and examples provided in the list below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact collected by us, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if you provided such personal information directly to us.
● Category A: Identifiers.
Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver’s license number, passport number, or other similar identifiers.
● Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80I).
Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
● Category C: Protected classification characteristics under California or federal law.
Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
● Category D: Commercial information.
Examples: Records and history of products or services purchased or considered.
● Category E: Biometric information.
Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
● Category F: Internet or other similar network activity.
Examples: Interaction with our Site or advertisement.
● Category G: Geolocation data.
Examples: Approximate physical location.
● Category H: Sensory data.
Examples: Audio, electronic, visual, thermal, olfactory, or similar information.
● Category I: Professional or employment-related information.
Examples: Current or past job history or performance evaluations.
● Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
● Category K: Inferences drawn from other personal information.
Examples: Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Under CCPA, personal information does not include:
● Publicly available information from government records
● Deidentified or aggregated consumer information
● Information excluded from the CCPA’s scope, such as:
● Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data
● Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994
Collection of Personal Information
For more details on how we obtain the categories of personal information listed above from the following categories of sources, please refer to the “Collection of Your Personal Data” section of our Policy.
Use of Personal Information for Business Purposes or Commercial Purposes
We may use or disclose personal information we collect for “business purposes” or “commercial purposes” (as defined under the CCPA). For more details on how we use this information, please refer to the “Use of Your Personal Data” section of our Policy.
Disclosure of Personal Information for Business Purposes or Commercial Purposes
We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes:
● Category A: Identifiers
● Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
● Category D: Commercial information
● Category F: Internet or other similar network activity
Please note that the categories listed above are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact disclosed, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed.
Sale of Personal Information
As defined in the CCPA, "sell" and "sale" mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's personal information by the business to a third party for valuable consideration. We do not sell customer information to any outside party.
Disclosure of Personal Information
We may share your personal information identified in the above categories with the following categories of third parties:
● Service providers
● Payment processors
● Our affiliate companies
● Third party vendors to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you
For more information, please refer to the “Disclosure of Your Personal Data” section of our Policy.
Sale of Personal Information of Minors Under 16 Years of Age
We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to the sale of personal information may opt-out of future sales at any time. To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by contacting us.
If you have reason to believe that a child under the age of 13 (or 16) has provided us with personal information, please contact us with sufficient detail to enable us to delete that information.
Your Rights Under the CCPA
The CCPA provides California residents with specific rights regarding their personal information. If you are a resident of California, you have the following rights:
- ● The right to notice. You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
- ● The right to request. You have the right to request that we disclose information to you about our collection, use, disclosure for business purposes and share of personal information. We must provide you this requested information, free of charge, for the 12-month period preceding your request.
- ● The right to say no to the sale of Personal Data (opt-out). You have the right to direct us to not sell your personal information. To submit an opt-out request please contact us.
- ● The right to delete Personal Data. You have the right to request the deletion of your Personal Data, subject to certain exceptions. Once we receive and confirm your request, we will delete (and direct our Service Providers to delete) your personal information from our records, unless an exception applies. Under certain circumstances, we may deny your deletion request if retaining the information is necessary for us or our Service Providers.
- ● The right not to be discriminated against. You have the right not to be discriminated against for exercising any of your consumer's rights, including by:
○ Denying goods or services to you
○ Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
○ Providing a different level or quality of goods or services to you
○ Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services
Exercising Your CCPA Data Protection Rights
In order to exercise any of your rights under the CCPA, and if you are a California resident, you can contact Us:
● By visiting this page on our website: https://e-aqf.com/faq
● By sending us an email: email@example.com
You have the right to designate an authorized agent to submit a request on your behalf under the CCPA by providing that agent with your written permission and providing us with a copy of such written permission.
Your request to us must:
● Provide sufficient information that allows us to reasonably verify you are the person about whom We collected personal information or an authorized representative
● Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it
We cannot respond to your request or provide you with the required information if we cannot:
● Verify your identity or authority to make the request
● And confirm that the personal information relates to you
● We will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.
Any disclosures we provide will only cover the 12-month period preceding the verifiable request's receipt.
For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.
“Do Not Track” Policy as Required by California Online Privacy Protection Act (CalOPPA)
"Do Not Track" (DNT)” is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites. Our Site does not respond to Do Not Track signals.
However, some third-party websites do keep track of your browsing activities. If you are visiting such websites, you can set your preferences in your web browser to inform websites that you do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of your web browser.
Your California Privacy Rights (California's Shine the Light law)
Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes.
If you'd like to request more information under the California Shine the Light law, and if you are a California resident, you can contact us using the contact information provided below.
California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)
California Business and Professions Code Section 22581 allows California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.
To request removal of such data, and if You are a California resident, you can contact us using the contact information provided below, and include the email address associated with your account.
Be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.